Shipping & Returns Information
At nowandthencollectibles.com we realize how difficult it is to order merchandise online, especially for first time buyers. Without actually seeing the goods in front of you, you are never really sure if you are buying exactly what you want.
That is why we offer our customers guaranteed satisfaction. If you are not completely satisfied with your purchase, you may return it. Please read our return policies below. We must be notified of the return within 7 days of your receipt of the product. The product must still be in MINT FACTORY SEALED CONDITION.
If opened and/or unsellable merchandise is returned to us we cannot refund the merchandise and we will not be able to reimburse you for shipping. If the factory seal on the Item is broken, we cannot accept the item back. Please pack your returns carefully. If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return.
When shipping back the incorrect item to us, please use USPS Priority Mail. Your PayPal account will be refunded for the shipping, or store credit can be issued to you. All products are shipped in Mint condition unless otherwise noted in the description.
Minor packaging flaws that do not affect the condition of the contents are not considered damage, either for manufacturing returns or for insurance claims.
A small scuff or dent on packaging incurred during shipping, for example, does not constitute item damage. If you wish to return an item due only to a minor flaw in the package, shipping and restock fees will apply. If the return is not due to an error of ours (i.e.- you ordered it and then decided later on that you do not want it), the buyer accepts full responsibility for all shipping costs plus a 10% re-stocking fee that will be deducted from your refund.
Package returned to us marked “Refused”, “Undeliverable”, or otherwise, are subject to up to a 30% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens).
If a package is lost or misdirected due to an incorrectly stated address, nowandthencollectibles.com is not responsible. We have no control over addresses typed in your account or at checkout. Please make sure you have typed in the correct address.